Do you really charge 0% commission?
Yes. You pay one flat price — monthly or yearly — and keep 100% of every booking. We never take a per-booking cut the way marketplaces like Rezdy or FareHarbor do.
Do I have to change how I take bookings?
No — that's the whole point. Keep taking bookings on WhatsApp, Instagram and Messenger exactly like you do today. Connect your channels once and the booking messages your guests send turn into ready-to-confirm pending bookings on their own — you just review and tap confirm. Nothing changes for your customers; there's nothing for them to install.
What if I take a booking somewhere you don't connect to?
Paste a screenshot of the chat and we read the customer, dates, and party size into a draft booking. You review every detail and confirm — nothing is saved until you say so. It's the manual fallback for anywhere automatic capture isn't set up.
Do you read all my chats?
No. The system is fully automated — no person ever reads your messages. It only processes messages that match booking keywords like “book”, “availability” or “dates” — you can customise that list in your settings. Everything else is ignored on the spot and never sent to us or stored. We only keep the booking details extracted, never the conversation itself.
Can I collect deposits and payments?
Yes. Generate a Stripe checkout link in one click to take a deposit or full payment, and the booking updates automatically once it's paid.
Which activities is Retveno built for?
Operators of exotic adventure experiences — rafting, scuba, paragliding, ATV/quad, kitesurf, canyoning, safaris and more — who take bookings over chat instead of a marketplace.
Do I need any technical skills to set up?
No. Create your tours, set capacity, and you're taking bookings the same afternoon — no developers or integrations required.
Is there a free plan, and can I cancel anytime?
Yes to both. Start free with no credit card, upgrade when you're ready, and cancel whenever you like — your data stays yours.