Your guests already message you to book. Retveno turns every WhatsApp, Instagram and Messenger booking conversation into a ready-to-confirm booking — automatically. Commission-free, with one flat monthly price.
No credit card required · Your guests keep using the apps they already love
Built for operators
Connect your channels once and the messages customers send you on WhatsApp, Instagram and Messenger turn into ready-to-confirm bookings by themselves. No copy-paste, no typing, nothing for your guests to install — you just tap confirm. Only messages that mention a booking are ever read; never your private chats.
Unlike Rezdy or FareHarbor, we never take a cut of your bookings. One flat monthly price, every sale is yours.
Automatic SMS and WhatsApp reminders before each trip cut no-shows without you lifting a finger.
For most adventure operators, the real booking funnel isn't a website checkout — it's a WhatsApp thread or an Instagram DM: "Do you have space Saturday for 4 people?" You answer, agree a price, and it lives in your chat history. That works until it doesn't: messages get buried, deposits get forgotten, and double-bookings happen. Retveno keeps the channel your guests love and adds the structure you've been missing.
Connect WhatsApp, Instagram or Messenger once. From then on, every booking conversation is read in the background and turned into a pending booking with the customer name, dates, group size and contact details already filled in. You just review the extracted details and tap confirm — no copy-paste into a spreadsheet, nothing new for your guests to install.
Took the booking somewhere we don't connect to yet, or prefer to stay hands-on? Paste a screenshot of the chat and Retveno reads the name, dates, group size and contacts straight into a draft booking. It saves as pending and waits for you — nothing is confirmed until you approve it. It works for any chat, on any platform.
These are bookings you sourced yourself, through your own Instagram and WhatsApp. You shouldn't pay a marketplace a cut for them. Retveno is a flat monthly subscription with no commission and no per-booking fee — every euro stays yours.
Confirm a booking, then send a Stripe checkout link in one click to take a deposit and lock in the spot. Automatic WhatsApp and SMS reminders go out before each trip to cut no-shows — without you lifting a finger.
Add your tours, connect a channel, and you're live the same day — no technical skills, no integrations to build. Start free with no credit card and upgrade when you're ready.
No, and the difference matters. A chatbot answers your guests instead of you. Retveno is booking software: it reads the enquiry that already arrived, fills in a booking with the name, dates, group size and contact details, and then waits. You review it and tap confirm. Your guests are still talking to you, in the same thread, and nothing is sent on your behalf without you seeing it.
The reason they get lost is that a chat thread is not a list: the booking is real but it only exists as something you remember. Every booking message becomes a pending booking on one calendar, with the details already extracted, so the thing you have to act on is a row you can see rather than a message you have to recall. You keep replying in WhatsApp or Instagram exactly as you do now.
By capturing the channels instead of replacing them. Connect WhatsApp, Instagram and Messenger once and every booking conversation lands in the same calendar, alongside anything you add by hand. Guests never see a form, never make an account and never learn a new app — the consolidation happens on your side, which is the only side that needed it.
Any booking system that connects through the official WhatsApp Business Platform can — that is the only route Meta allows software to send and receive on your behalf. What it cannot connect to is a personal WhatsApp account, so the question to ask a vendor is whether they support the Business Platform directly or only hand you a "click to chat" link that leaves you copying details by hand. Retveno connects it directly, reads the booking conversation and fills the booking in for you.
Meta lets a business reply freely for 24 hours after the customer's last message; outside that window only pre-approved template messages are allowed. It rarely bites on a booking, because a guest asking about dates is mid-conversation. Retveno checks the window before it sends, and if the thread has gone quiet for longer it tells you to reach that guest by email or phone instead of failing silently.
One that connects an Instagram professional account linked to a Facebook Page — that is the only way Meta lets software read and reply in your DMs. It is a different thing from the "Book now" action button, which sends the guest out to a booking page rather than working inside the conversation, and that distinction is really the question: "DM to book" means the guest messages you instead of filling in a form, and what breaks is the next step — dates agreed in a thread that scrolls away. Retveno turns each of those conversations into a pending booking with the dates, party size and contact already filled in, so the DM stays a DM and the calendar still fills. Facebook Messenger works the same way.
Yes — but only messages that match booking keywords like "book", "availability" or "dates", which you can customise in settings. Everything else is ignored instantly and never stored, and no person ever reads your messages.
No. Your guests keep using WhatsApp, Instagram or Messenger exactly as they do today. Nothing changes on their side — the automation is entirely on yours.
WhatsApp, Instagram and Facebook Messenger. You can also paste a screenshot from any other chat app to create a booking, so you're never locked out of a channel.
Yes. One flat monthly price — no commission and no per-booking fee. Every booking stays 100% yours.
Yes. Start free with no credit card required, upgrade when you're ready, and cancel anytime — your data always stays yours.
Also see: FareHarbor alternative · Adventure experiences · Pricing
Keep taking bookings where your guests already are — start free and let the admin run itself.
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