WhatsApp · Instagram · Messenger — captured automatically

Canyoning booking software

Commission-free booking software for Canyoning operators who take bookings over WhatsApp, Instagram and Messenger. Turn every enquiry into a ready-to-confirm booking — one flat monthly price, 0% commission.

Canyoning trips are graded by difficulty and run with tight group sizes. Retveno turns the WhatsApp and Instagram enquiries you already get into managed bookings with the right safety details attached.

No credit card required · Your guests keep using the apps they already love

Try it now — no signup

A whole messy chat becomes one clean booking.

Real bookings don't arrive in one tidy message — they're a back-and-forth, with changed dates and afterthoughts. Watch us untangle the whole thread into a single booking, exactly like we do on autopilot.

Customer chat

Type a customer message below — or try the or example.

Your booking card will appear here.

We only read this one chat to show you the result — nothing is saved.

0%Commission on bookings
InstantFrom DM to pending booking
100%Of every sale is yours

Built for operators

Keep your channels — lose the admin

Your DMs become bookings — automatically

Connect your channels once and the messages customers send you on WhatsApp, Instagram and Messenger turn into ready-to-confirm bookings by themselves. No copy-paste, no typing, nothing for your guests to install — you just tap confirm. Only messages that mention a booking are ever read; never your private chats.

Commission-free

Unlike Rezdy or FareHarbor, we never take a cut of your bookings. One flat monthly price, every sale is yours.

WhatsApp reminders

Automatic SMS and WhatsApp reminders before each trip cut no-shows without you lifting a finger.

Your enquiries become bookings — automatically

Connect WhatsApp, Instagram or Messenger once and every booking conversation turns into a pending booking with the customer name, dates, group size and contact details already filled in. Review and tap confirm — no copy-paste, no marketplace, nothing new for your guests to learn. Not a channel we connect to yet? Paste a screenshot and Retveno reads it into a draft booking.

  1. 1A message arrivesA customer asks about dates, prices or space — in the app they already use.
  2. 2Details extractedDates, group size and contact details are read out of the thread into a draft. A message with no firm date becomes an enquiry, not a booking.
  3. 3You review it — pending until thenNothing is confirmed on your behalf. You see what was captured, what is missing, and what the booking does to that departure.
  4. 4ConfirmedThe departure, the manifest and the guest's record all move together.

Capture the details Canyoning actually needs

Generic booking forms don't fit adventure activities. Canyon routes are graded, and fitness level and group size determine which canyon a group can safely run — capture them before the day. Retveno lets you define your own custom fields per tour — for example fitness level, group size, canyon grade, wetsuit sizes — so every booking captures exactly what you need to run the trip safely.

Captured on every booking
  • fitness level
  • group size
  • canyon grade
  • wetsuit sizes
What limits a departure

Guided group size for one specific canyon — a number the grade and the week’s water level both move.

A Canyoning departure6 of 12 seats taken
6 seats left.
Waivers

Sent with the booking and signed before arrival, so nobody is filling in paperwork at the meeting point. On the Pro plan.

On the day

A departure manifest you can open on your phone, carrying every custom field the booking captured — and exportable to CSV.

How Canyoning actually runs

Canyons are graded, and the grade a group can safely run depends on the group, not on the calendar.

Water levels move that line through the season as well, so the question is never simply whether Sunday is free — it is which canyon Sunday's group is capable of, and whether it is running at all this week.

Every departure on one calendar

When the forecast moves, you move the departure — not forty chat threads. Seats, deposits and the guide assigned, in one view.

The Retveno calendar on a tablet: a fortnight of departures, each showing seats sold, the money still sellable, deposits due and the guide assigned.

What a half-filled booking costs you

A group booked onto the wrong grade is the one failure mode with real consequences, and it is a scheduling problem before it is a safety one: fitness level and group size decide the canyon, and they need to be known while there is still time to reassign.

Wetsuit sizes on the same form save the other half of the morning.

What one more guest actually earns you

One more guest can cost more than they pay — another vehicle, another guide, another van run. Retveno works it out per departure before you accept the booking.

See how departure profitability works →
Profit per departure, by group size Illustrative descent — €60 a guest, €6 a head for wetsuits, a €110 guide for every 7 and a €70 van for every 8.
8

8 guests net €142 — €17.75 each, once you hire 2 × Guide + 1 × Van.

A group of 7 earns more: €198.

Show the numbers
Net profit per departure at each group size, for the illustrative tour above.
GuestsNeedsNetEach
11 × Guide + 1 × Van-€126-€126
21 × Guide + 1 × Van-€72-€36
31 × Guide + 1 × Van-€18-€6
41 × Guide + 1 × Van€36€9
51 × Guide + 1 × Van€90€18
61 × Guide + 1 × Van€144€24
71 × Guide + 1 × Van€198€28.29
82 × Guide + 1 × Van€142€17.75
92 × Guide + 2 × Van€126€14
102 × Guide + 2 × Van€180€18
112 × Guide + 2 × Van€234€21.27
122 × Guide + 2 × Van€288€24
132 × Guide + 2 × Van€342€26.31
142 × Guide + 2 × Van€396€28.29
153 × Guide + 2 × Van€340€22.67
163 × Guide + 2 × Van€394€24.63
173 × Guide + 3 × Van€378€22.24
183 × Guide + 3 × Van€432€24

One day, two ways

The same hours, the same weather, the same customers — once with the admin you do now, and once with it already done.

  1. 07:00Rain overnight. The level rules out the grade-four canyon.

    You work out who was booked on it from nine chats.

    The departure lists everyone on it, with their fitness level.

  2. 08:30They all need moving to an easier canyon.

    You message each group and chase the ones who don't reply.

    You move the departure; everyone gets the new plan at once.

  3. 11:00A group of eight asks for Saturday.

    You ask about fitness, lose the answer, and ask again.

    Fitness and group size are captured before you confirm.

  4. 16:30Tomorrow needs wetsuits sized for fourteen people.

    You piece sizes together from messages and memory.

    Wetsuit sizes are on the manifest, one per name.

  5. End of the day

    21:25 Still matching wetsuit sizes to names for the morning.

    18:00 The van is packed. You're off for a swim in the gorge yourself.

First message to last admin
On your own07:00–21:25
With Retveno07:00–18:00

Your evening back — tomorrow just needs a glance

Keep 100% of every booking

Marketplaces take a commission or per-booking fee on sales you sourced yourself. Retveno is a flat monthly subscription with 0% commission — bring the customers over your own channels and keep every euro. Collect deposits with a one-click Stripe link and cut no-shows with automatic WhatsApp and SMS reminders.

Frequently asked questions

Different canyons suit different groups — how do I keep them apart?

Run each canyon as its own tour with its own custom fields and capacity, so a booking is always against a specific route rather than a generic canyoning day. Fitness and group size are captured on the booking and visible before you confirm.

Do I have to change how I take bookings?

No. Keep taking bookings on WhatsApp, Instagram and Messenger exactly as you do today. Connect your channels once and booking messages turn into ready-to-confirm bookings automatically.

What does a canyoning booking need to capture?

Canyon routes are graded, and fitness level and group size determine which canyon a group can safely run — capture them before the day. In Retveno those are custom fields you define per tour — for this one, typically fitness level, group size, canyon grade, wetsuit sizes. They arrive filled in on the booking, appear on the departure manifest, and export to CSV with everything else.

Is it really commission-free?

Yes. One flat monthly price — no commission and no per-booking fee. Every booking stays 100% yours.

Is there a free plan?

Yes. Start free with no credit card required, upgrade when you're ready, and cancel anytime — your data always stays yours.

Similar activities

Also see: WhatsApp booking software · Is this departure worth running? · Adventure experiences · Pricing

You do you. We do the rest.

Keep taking bookings where your guests already are — start free and let the admin run itself.

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